Owner Notifications?

For reporting issues with the OCNA site.
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TermiteHunter
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Re: Owner Notifications?

Post by TermiteHunter » Wed Jun 06, 2012 12:06 pm

Anything to report?

The limited number of people here in NC that I have contact with that use OCus report that they too have not had any notifications of new caches for some time now.
Using different ISPs

I get nothing. No new caches, no cache approval, NOTHING
Reset my notifications on my profile, checked my spam folder.

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DudleyGrunt
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Re: Owner Notifications?

Post by DudleyGrunt » Wed Jun 06, 2012 1:34 pm

Sorry, I missed your previous e-mail (the last one) from the 21st.

I'd heard from NativTxn that she was having the same problem. She ended up finding her missing e-mails in her spam / junk folder. Can you confirm that you've been able to check your spam / junk folder in your webmail / client (such as Outlook, if you use it) / or AV filtering software.

If that definitely ends up not being the problem, I'll see what further testing we can do.

I'm going to try sending you a couple e-mails from your profile. Take a look and see if you receive them and either reply or post here.
Dave, OCNA Team Member
For the smiles, not the smilies.
Maryland Geocaching Society

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DudleyGrunt
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Re: Owner Notifications?

Post by DudleyGrunt » Wed Jun 06, 2012 1:37 pm

3 test e-mail have been sent.
Dave, OCNA Team Member
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Maryland Geocaching Society

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TermiteHunter
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Re: Owner Notifications?

Post by TermiteHunter » Wed Jun 06, 2012 11:12 pm

Thanks for the tests today. Only got the two I responded to.
I have talked with another OCus user here that said he too has not received any notifications of any type in a long time.
I found this out after attempting to send 2 user to user messages through OCus. Those too failed to reach him. I contacted him through another method

Mr.Yuck
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Re: Owner Notifications?

Post by Mr.Yuck » Mon Jun 11, 2012 8:51 am

TermiteHunter wrote:Thanks for the tests today. Only got the two I responded to.
I have talked with another OCus user here that said he too has not received any notifications of any type in a long time.
I found this out after attempting to send 2 user to user messages through OCus. Those too failed to reach him. I contacted him through another method
I emailed GOF through this website a couple of weeks ago, and he didn't respond, and obviously didn't receive it. And he always responds. So this is happening. When you see this GOF, contact ME through the website, and we'll see if it works there.
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DudleyGrunt
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Re: Owner Notifications?

Post by DudleyGrunt » Mon Jun 11, 2012 10:32 am

On Friday, I sent an e-mail to the OC developer who has been helping us out. Hopefully, we can figure out if there is something we can do to resolve the issue.
Dave, OCNA Team Member
For the smiles, not the smilies.
Maryland Geocaching Society

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